Where are you located, and where do your products come from?
We are based in Zürich, Switzerland. Maximum Mind product is manufactured, tested, and shipped from here in Zürich, Switzerland. We also ship from the United States.
Is your product gluten-free?
Yes.
Is your product non-GMO/organic?
Yes
Is your product safe to take with medications?
Please consult with a certified healthcare professional before trying Maximum Mind supplement if you are currently taking a medication or have a known medical condition.
Do you have samples?
Not at this time.
Can I stack Maximum Mind?
Yes. Be careful when stacking products that contain caffeine, though, to avoid overstimulation and other negative effects like a disturbed sleep schedule. We also recommend tracking amounts for any overlapping ingredients in your different supplements, especially if you are using non-Maximum Mind products alongside ours. We take great care to measure out the individual ingredients in our products to make stacking easy and safe.
Is your supplement FDA-regulated?
The FDA does not regulate supplements. We do have an FDA-regulated, GMP-certified manufacturer and maintain the highest standards.
Is your product vegan-friendly?
Yes. Maximum Mind is vegan-friendly.
Where can I buy Maximum Mind?
You can buy Maximum Mind directly from our website.
Click here to buy.
Do you ship internationally?
For all others we offer international shipping with slightly longer transit times and slightly increased cost.
Currently, we offer free tracked shipping as part of our promotion. All orders are entitled to free shipping.
We recommend to our customers outside Switzerland, Europe, or the USA to select Express Shipping for reasonable shipping times.
All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with your tracking number and carrier. The notification will come a couple of hours after the actual shipping has been processed since it takes a couple of hours for the tracking numbers to be published.
Why is my powder-based supplement clumping?
We do not use preservatives like other companies, but this should not be a problem unless your Maximum Mind supplement is placed in an unusually humid place - we recommend storing in a refrigerator to combat this.
I’m not having a good experience with my Maximum Mind product. How do I return/get a refund?
We're sorry to hear that. For Return/Refund policy, please consult our page here: https://marcosgrounds.com/shipping-policy. For additional help and information regarding a return or refund, please contact us at cs@marcosgrounds.com.
Where can I see third-party testing reports?
For test inquiries, please email us at cs@marcosgrounds.com.
Can I purchase wholesale from you?
We are not establishing new wholesale accounts currently.
I would like to become a brand ambassador for you! Do you have a program like that?
Yes, we do. You can start learning more about our ambassador program here: https://marcosgrounds.com/ambassador-program
I’m interested in starting a marketing collaboration with you, writing an article about your brand, being sponsored by you, etc. Who should I contact?
Thank you very much for your interest in our brand! For marketing, sponsorship, and media inquiries, please email our Customer Support at cs@marcosgrounds.com
I’m an ingredient seller and I would like to make an offer to your purchasing department for sourcing ingredients. Who should I contact?
If you would like to make an ingredient sourcing offer to us, please email your inquiry to cs@marcosgrounds.com to get in contact with our supply chain team.
I don’t see my question listed! Who can I contact?
For other questions or concerns, please contact us at https://marcosgrounds.myshopify.com/pages/contact.
